Cancellation Policy


Generally, the flights booked within the United States are non-refundable. In case of cancellation and rebooking the flights, you may be eligible for future credit minus. As per Airline policy, airline won't refund your amount after 24 hours of booking if your cancel your tickets. However, cancellation within 24 hours is free of cost.

Above policy is applied to certain airlines only and it is mentioned for reference here. For more details about the cancellations, we request you to check the terms and conditions of your booking.

In some circumstances, hotel bookings and car rentals are non-refundable. However, the processing fee may be refundable that is charged for making hotel booking and car rental.

All cancellations related to airline tickets, car rentals, and hotel bookings will be done over the phone only. If you are unable to meet the below-mentioned conditions, we may not be able to accept the refund request:

  • If you are not present at the time of boarding and don’t inform airline about the same, you won’t be able to receive the refund. In such scenarios, the cancellation request is ineligible for any refund processing.
  • If you place the cancellation request for which fare rules don’t allow for refund, your request will be dismissed immediately.

We may not be able to provide a specific time frame under which you can request for the refund. Once you place the request for cancellation with our customer support representative, we will then send you an e-mail notification that your request has been accepted and provide you a tracking number. But, remember that receiving a notification doesn’t mean that you are eligible for a refund. We send this email notification just as an acknowledgment that your request has been received.

Once you sent the cancellation request, we will contact suppliers to generate a waiver if it qualifies for a refund. These suppliers can be airlines, hotels, and car rentals. Whenever we receive the decision of the supplier, we shall notify you about it.

Our service fees related to reservations and booking are non-refundable. Please NOTE that we depend on suppliers’ decision for receiving the refunds you have requested for. The requested refunds are possible only if airline/supplier rules permit. Once supplier approves your request for the refund, it may take up to 90 days to reflect the refund in your account. Apart from the suppliers’ refund penalties, Lookbookflights will charge applicable post-ticketing service fees. These refund fees charged on per ticket and per passenger basis. If in case suppliers reject your refund request, we will refund you post-ticketing service fee charged by you. However, this policy is not applied to our booking fees for original travel booking or reservations.

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Credit Card Fraud Prevention

To avoid the fraud transactions, passengers are required to fill up an authorization form to verify their payment information for certain transactions. You have to send this form to us with the copy (front and back) of your government approved photo ID. You can also send the picture of your credit card (be sure to hide first twelve digits on the card) to our customer support email address which is We generally ask for aforementioned documents in case: if credit card holder is not the passenger and it is third party transaction, if you want to travel to a destination for which we have had fraud transactions more than three in the past, if the departure date is within coming 30 days of if the card used is billed outside the USA.

Disclaimer is an independent and online travel agency that arranges flights tickets for travelers on competition price. We are not linked with any hotel chain, insurance companies, leisure services, car rental and airlines. We don't claim that we are airline or a part of any airline and associated directly with any airline. We only use aggregators of hotels, airlines and any other travel services to make the reservations. Travel suppliers and consolidators can be these aggregators. The website is authentic and for expressive purpose only and doesn't declare partnership with airlines and hotel chains. By using our services at, you agree that Look Book Flights is not liable for any direct or indirect loss. For further enquiry, you can call us at 1-800-934-9169 English and for Spanish call 1-800-990-9731. You can also drop us a mail at